How It Works

Step 1. Click to begin the consultation you need.

You will be asked some information about yourself and your health relevant to the consultation you have chosen. The consultation is free and does not mean that you will be obliged to buy anything. The information that you provide will be stored securely and only shared with a UK registered doctor. It is important that you are honest and answer questions as completely as you can.

If you know what treatment you need because it has been previously prescribed for you, you will be able to request that treatment.

Step 2. Doctor diagnosis.

We will email you with your doctor's diagnosis and ask you to login to view the treatments that the doctor has authorised for you, if any. This will normally happen within 1 working day.

Step 3. Ordering.

If you wish to order any of the treatments the doctor has authorised for you, you can now do so. At this stage you will also be provided delivery options. We will check your credit card details and then a prescription for the medication you require will be written by your HSPharmacy doctor and sent to our UK registered pharmacy to be dispensed.

If you are ordering from outside the UK, it is your responsibility for ensuring that dispensing, receipt and use of the medicine prescribed complies with your local laws.

Step 4. Delivery & Payment.

Pharmacy2U Ltd will dispense and despatch your medicines to your chosen delivery address. Pharmacy2U Ltd will also take payment for dispensing the prescription when they despatch the order to you. They will deliver medicines in a discreet parcel which will have to be signed for on receipt. Delivery within the UK will normally be the day after you place your order provided you order before 2pm. Delivery into Europe will normally be within two working days.

Step 5. Repeat Medications.

If you wish to order further supplies, you can do so simply by reviewing your consultation and confirming it is still accurate. You will then be able to order more medication.