Terms & Conditions

Definitions

"We, us or our" refers to The Harley Street Hair Clinic LtdLimited, a company incorporated in England and Wales with registered number 6014279 whose registered office is at Harley Street Pharmacy, 29 Harley Street, London, W1G 9QR (or where expressly specified below to Pharmacy 2U Limited, a company incorporated in England and Wales with registered number 03802593 whose registered office is at 1 Hawthorn Park, Coal Road, Leeds, United Kingdom LS14 1PQ).

"You or yours" refers to yourself who has submitted your personal details on this website agreeing to use the Doctor Consultation service

"Website" means these linked web pages which allow an online consultation to be performed with a Doctor for the purpose of seeking treatment for the specified potential medical condition.

The doctor consultation service and the Website are provided by The Harley Street Hair Clinic Limited.

Prescriptions are dispensed and payment is taken by Pharmacy2U Limited.

Website and Doctor Consultation Service

Declaration: I declare that I wish to take part in the HSPharmacy Doctor Consultation service. Online doctor consultation to You is provided through online consultations forms given in our website by fully registered UK GMC medical practitioner. All such online consultations and treatment suggested are subject to the terms and conditions set out in this agreement.

I give my consent for information about myself, my health and my current medications including, but not limited to, the information I divulge as part of the online consultation forms to be viewed and exchanged by and between HSPharmacy employees and a Doctor working on HSPharmacy’s behalf for the purpose of conducting a medical consultation. I understand this information may be exchanged electronically.

You warrant and undertake that all information provided by you in our online consultation forms given on our website is correct and true and that you have not withheld information that you believe may be relevant or useful in any way.

All medicines prescribed will be based on the consultation form completed by you. Therefore, we take no liability for loss or damage arising from our service or medication prescribed if you supply incorrect or incomplete information.

The contents of this web Website are directed solely at those who access the site from the UK. Your use of this Website and any purchase by you on this Website of any products is governed by English Law and will be deemed to have taken place in England and subject to the exclusive jurisdiction of the English courts. Your use of this web site is governed by English Law and subject to the exclusive jurisdiction of the English courts.

HSPharmacy has taken care in the preparation of the content of this web site. To the fullest extent permitted by the law HSPharmacy disclaims all warranties of any kind with respect to the content of this web site.

HSPharmacy and its directors or related companies shall not be liable for any losses or claims arising directly or indirectly from use of this web site or its services except that this exclusion of liability does not apply to any damages in connection with death or personal injury caused by the negligence of HSPharmacy, its directors or employees.

All content of this web site aims to facilitate professional medical advice. It is designed to support, not replace, the relationship between you and your healthcare providers. You should make sure that you carefully read all product packaging and labels prior to use. If you have, or suspect you may have a health problem you should consult a doctor. Please consult a doctor before taking any new product, particularly if you are already under medical care.

If any of these terms are held to be invalid or unenforceable then the validity and enforceability of the remaining provisions shall not be affected.

All services provided by this Website and other HSPharmacy technologies are provided on a "best endeavors" basis. Consultations made electronically from this Website will be forwarded to a Doctor as soon as possible. Due to the range of third party networks and innovative technology used for this transmission We are unable to guarantee a time of arrival of the consultation information for a Doctor's attention or absolutely guarantee that it will arrive at all.

Dispensing and Payment

In this section titled Dispensing and Payment "we/us/our" refers to Pharmacy2U Limited, a company incorporated in England and Wales with registered number 03802593 whose registered office is at 1 Hawthorn Park, Coal Road, Leeds, United Kingdom LS14 1PQ.

You can contact us on 0845 803 9033.

We are legally only able to dispense medicines to You where we have received a valid prescription issued by a registered UK prescriber. Prescriptions are issued entirely at the discretion of the prescriber. The Harley Street Hair Clinic LtdLimited cannot guarantee that a doctor consultation made through this Website will result in a prescription being issued by the prescriber.

If you are ordering from outside the UK, it is your responsibility for ensuring that dispensing, receipt and use of the medicine prescribed complies with your local laws. Risk and title in the products will pass to you when they are despatched by us. Due to FDA regulations, it is our policy not to dispense prescriptions for supply to the USA. We will fulfil Your order by dispensing the valid prescription. Any charge made to You is a charge made for dispensing Your prescription and the charge will be made by us and appear on your statement as 'Pharmacy2U Limited'.

Pharmacy2U Limited and/or The Harley Street Hair Clinic LtdLimited are not responsible for failure of third party companies to deliver medicines to the correct address or within any particular time or date. You are responsible for signing for packages containing medicines but any signature provided by third parties at the delivery address given by yourself will be deemed to be receipt of the medicines and fulfilment of Pharmacy2U Limited's and/or The Harley Street Hair Clinic LtdLimited's obligations in dispensing that prescription.

You are responsible for providing valid credit or debit card details which may be charged if you are not exempt from payment. We reserve the right to not deliver medicines to You if your payment details have expired or are invalid in any way. In such cases.

We will attempt to contact You in such instances to enable You to provide updated information to allow us to dispense the prescription.

If your prescription medicines appear to be damaged or if the delivery appears to be wrong then please contact 0845 803 9033. We will make every effort to replace any damaged products. Please note that We are unable to accept returns or cancellations of prescription products which you have decided you no longer wish to keep.